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Monday, December 04, 2006

First experience in Office 2007 at work - Issue resolved

After a few days calls with Microsoft and submitting what seemed to be the first support incident related to Office 2007, I am up an running.

There was a problem with importing a NULL key in the old Outlook ergistry settings

The final solution was to remove (rename) the old Outlook key - HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook.

Update: According to the final report from MS, the problem was with the PONT_STRING key - HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options\General] "PONT_STRING"=hex:33,32,2c,00 00 was the error value. Removing the key should have solved the problem as well.


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